Last updated 6 November 2026 · Bespa Services, Ghana
These terms govern your use of BESPA Expert Systems, the engineering software service supplied by Bespa Services, a business registered in Ghana and trading as BESPA Expert Systems. By creating an account, subscribing or continuing to use the service, you agree to these terms. If you do not agree, please stop using the service.
The service is provided by Bespa Services of Accra, Ghana ("Bespa Services", "we", "us"), trading as BESPA Expert Systems. Your agreement for the software service is with Bespa Services.
If you accept these terms on behalf of an organisation, you confirm you have authority to bind that organisation. If you accept them as an individual, you confirm you are of legal age in your country.
BESPA Expert Systems provides automated engineering applications, currently reinforced concrete frame design, steel frame design, digital terrain modelling and road design and estimation, together with free demonstrations on the public pages.
The applications produce analysis, design, drawings, bills of quantities and related documents from the data you supply. They are engineering aids intended for preliminary design, feasibility and optioneering.
Outputs from the service are not certified designs. A qualified professional engineer must independently check every output and sign it off before it is issued for construction, fabrication, tender or procurement.
You remain responsible for the accuracy of the data you enter, for the suitability of the results for your project, and for compliance with the codes, standards and approvals that apply where you build. Bespa Services does not act as your engineer of record.
You must give accurate registration information and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity carried out under your account. Tell us promptly if you believe your account has been used without your permission.
While your subscription is active we grant you a limited, non-exclusive, non-transferable right to use the applications included in your plan, for your own engineering work or that of your organisation.
You must not misuse the service. In particular you must not:
Bespa Services owns the service, the applications, the calculation engines, the templates, the documentation and the BESPA branding, together with all associated intellectual property. Nothing in these terms transfers that ownership to you.
You keep ownership of the project data you upload and of the outputs generated for your project. You grant us a limited licence to host and process your data solely to operate and support the service.
The service is sold as a monthly or annual subscription with a free trial period, in US dollars. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Payment, billing, currency, taxes, renewals, cancellation and refund mechanics are governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms and by our Refund Policy. Prices include any sales tax that applies. Subscriptions renew automatically at the end of each billing period, monthly or annual, until cancelled; cancelling stops the next renewal and access continues to the end of the period you have already paid for.
We work to keep the service available and correct, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, third-party hosting failures and code or standard revisions may affect availability and results.
To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
We may suspend or terminate access where there is a material breach of these terms, non-payment, a security or fraud risk, or repeated or serious misuse. Where it is reasonable to do so we will give notice and an opportunity to put things right.
When access ends you may request an export of your project data within 30 days, after which we may delete it.
To the fullest extent permitted by law, our total liability arising out of or in connection with the service is limited to the subscription fees you paid in the twelve months before the claim.
We are not liable for indirect, consequential or special losses, including loss of profit, loss of contracts, loss of data or loss of goodwill, or for construction cost consequences of designs that were not independently checked and signed off as required by these terms.
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
You agree to indemnify Bespa Services against claims, losses and reasonable costs arising from the data you upload, your unlawful or unauthorised use of the service, or your breach of these terms.
We may update these terms as the service develops or the law changes. We will post the revised version on this page with a new date, and material changes will be notified by email to account holders. Continued use after the change takes effect means you accept the revised terms.
These terms are governed by the laws of Ghana, and the courts of Ghana have jurisdiction over any dispute, without limiting any consumer rights you have in your own country. We ask that you contact us first at info@bespa.online so we can try to resolve matters informally.
You may not assign your rights under these terms without our consent; we may assign ours in connection with a merger, acquisition or reorganisation. Neither party is liable for failure to perform caused by events beyond its reasonable control. If any provision is found unenforceable, the remainder continues in force.